Last updated: September, 2026

We respect the privacy of visitors, researchers, publishers, journal representatives, authors, and other individuals who interact with JournalDirectory.com.

This Privacy Policy explains what information we may collect, how we may use and protect it, how it may be shared, and the choices that may be available to you.

The information we collect and the manner in which we process it may vary depending on how you interact with us, the services you request, and the information reasonably necessary for us to operate the website, directory, and related services.


Table of Contents:


1. Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

You may voluntarily provide information when you:

  • Contact us.
  • Submit a publisher or journal inquiry.
  • Request a journal listing.
  • Request an update or correction to a journal listing.
  • Report incorrect, outdated, misleading, or otherwise concerning information.
  • Communicate with us regarding a journal or publisher.
  • Request information or assistance.
  • Request or use our manuscript formatting service.
  • Provide materials or information required for a journal listing or service.
  • Communicate with us regarding payment, renewal, cancellation, refund, or other service matters.
  • Otherwise communicate with us through email, WhatsApp, contact forms, telephone, or other communication methods.

Depending on the nature of your interaction, information you provide may include:

  • Name
  • Organization, institution, publisher, or journal name
  • Job title or professional role
  • Email address
  • Telephone or WhatsApp number
  • Journal information
  • Manuscript or document information
  • Target journal or publication information
  • Website addresses
  • Information relating to a requested service
  • Information relating to authorization or permissions
  • Payment or transaction-related information
  • Information contained in your communications
  • Other information you choose to provide

The particular information requested may vary depending on the nature of the inquiry, listing, service, or communication.

Please provide only information that is reasonably necessary for the relevant communication or service.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, security services, analytics tools, or other technologies used on the site.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic information
  • Pages visited
  • Referring website
  • Date and time of access
  • Technical information relating to website usage
  • Other technical information reasonably associated with website access

The exact information collected depends on the technologies and services active on the website at the relevant time.

2. How We Use Information

We may use information we collect for purposes including:

  • Responding to inquiries and requests.
  • Communicating with researchers, publishers, journal representatives, authors, and other users.
  • Reviewing and managing publisher and journal information.
  • Establishing whether a person is authorized to represent a publisher or journal.
  • Creating, maintaining, reviewing, and updating journal listings.
  • Processing requests for corrections or updates.
  • Providing publisher-related listing services.
  • Providing optional manuscript formatting services.
  • Communicating about service scope, quotations, payments, renewals, cancellations, refunds, and other service matters.
  • Processing and maintaining relevant business and transaction records.
  • Reviewing information supplied for listings or services.
  • Identifying missing information or materials necessary to provide a requested service.
  • Responding to reports or concerns relating to journal listings.
  • Maintaining website security.
  • Preventing misuse, fraud, unauthorized activity, or abuse.
  • Improving and maintaining the website, directory, and services.
  • Maintaining internal administrative and business records.
  • Complying with applicable legal or regulatory obligations.
  • Protecting our rights, property, systems, users, and services.

We generally use information for the purposes for which it was provided and for closely related administrative, operational, security, legal, or legitimate business purposes.

3. Publisher and Journal Representative Information

When a publisher or authorized journal representative contacts us, we may retain information reasonably necessary to establish, manage, and document the publisher’s or representative’s relationship with the directory.

Depending on the circumstances, this may include:

  • Contact information
  • Organization information
  • Professional role
  • Journal information
  • Authorization or permission provided by the representative
  • Information used to verify identity or authority
  • Relevant correspondence
  • Records relating to listing requests and changes
  • Commercial or service-related information
  • Payment or transaction-related records
  • Renewal or cancellation information
  • Other information reasonably necessary to manage the relevant relationship

These records may help us maintain accurate listings, manage publisher relationships, document agreed arrangements, and protect existing listings against unauthorized changes.

4. Researcher and Manuscript Formatting Information

Researchers may use the directory without providing personal information directly to us.

If a researcher contacts us or requests our optional manuscript formatting service, we may collect information reasonably necessary to communicate with the researcher and provide the requested service.

This may include:

  • Contact information
  • Manuscripts and related files supplied for formatting
  • Target journal information
  • Journal formatting requirements
  • Formatting instructions supplied by the researcher
  • Information necessary to identify missing material or formatting requirements
  • Service-related communications
  • Quotations and commercial information
  • Payment or transaction-related information
  • Revision requests
  • Other information reasonably necessary to provide the requested service

Manuscripts provided for formatting are not intended to become part of the public journal directory.

We use manuscript materials primarily for the purposes for which they were provided, including reviewing, formatting, communicating about, storing, transmitting, returning, or otherwise administering the requested service.

Researchers remain responsible for ensuring that they have the necessary rights and permissions to provide manuscripts, images, tables, figures, references, and other materials to us.

5. Scope of the Manuscript Formatting Service

Our manuscript formatting service is intended to assist with formatting material supplied by the researcher according to applicable requirements of a selected journal.

We may identify missing information, materials, or manuscript elements that the researcher needs to provide.

Unless separately agreed, we do not create academic content, conduct research, construct a reference list from scratch, or otherwise create substantive material on behalf of the researcher.

Information relating to a formatting request may be retained as reasonably necessary to administer the service, maintain business records, address questions or disputes, and comply with applicable obligations.

6. Communication Records

We may retain relevant communications exchanged with publishers, journal representatives, researchers, authors, and other individuals.

Communication may take place through email, WhatsApp, telephone, contact forms, or other one-to-one communication methods.

Where appropriate, relevant communications may be retained as business or service records for purposes such as:

  • Verifying identity or authorization.
  • Confirming information supplied for a listing.
  • Confirming requested changes.
  • Confirming service scope or instructions.
  • Recording quotations or agreed commercial terms.
  • Confirming payment-related arrangements.
  • Resolving disputes.
  • Investigating suspected fraud or unauthorized activity.
  • Maintaining an accurate history of interactions.
  • Administering requested services.

We do not intentionally publish private communications as part of a journal listing unless we have an appropriate basis or permission to do so.

7. Information Displayed in Journal Listings

Journal listings may contain information about a journal and its publisher that is intended for public viewing.

This may include information such as:

  • Journal title
  • Publisher name
  • Journal website
  • ISSN and eISSN
  • Journal description
  • Subject areas
  • Publication information
  • Editorial information
  • Access information
  • Publication fees
  • Indexing information
  • Submission information
  • Other journal-related information

Publishers and authorized representatives are responsible for ensuring that information supplied for publication is appropriately authorized for use.

We do not intentionally publish private contact information merely because it was provided to us during a private communication.

Information included in a public listing may remain publicly accessible for as long as the relevant listing remains available and may potentially be viewed, copied, indexed, or stored by third parties.

8. Information From Publishers and Public Sources

Journal information may be provided directly by publishers or authorized representatives.

We may also review publicly available information relating to publishers and journals when creating, reviewing, verifying, or updating listings.

Information obtained from public sources may be used for relevant directory, verification, administrative, and accuracy-related purposes.

The fact that information is publicly available does not necessarily mean that all associated personal information will be reproduced in a journal listing.

9. Contact Forms

If you submit information through a contact form, the information you provide may be transmitted to and stored by our website, hosting provider, email service, form-processing service, or other service providers involved in operating the form.

We use submitted information to respond to your inquiry and for related purposes described in this Privacy Policy.

Please do not submit passwords, financial account credentials, authentication codes, card PINs, or other highly sensitive confidential information through a general contact form.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, maintain security, understand website usage, and improve the user experience.

Some cookies or similar technologies may be necessary for the website to function correctly, while others may be provided by services used for analytics, security, embedded content, or other website functions.

You may be able to control certain cookies through your browser or device settings.

The availability and operation of cookie controls may depend on the technologies used on the website.

11. Third-Party Services

We may use third-party services to operate, secure, maintain, analyze, communicate through, or improve the website and related services.

Depending on the services in use, these providers may process certain information on our behalf or as part of providing their own services.

Examples may include:

  • Website hosting providers
  • Email services
  • Form-processing services
  • Website security services
  • Analytics services
  • Backup services
  • File storage or transfer services
  • Communication services
  • Technical service providers
  • Other service providers reasonably necessary for website or service operations

The particular third-party services in use may change over time.

We seek to use service providers appropriate to the relevant function and expect them to handle information in accordance with applicable requirements.

Third-party services may have their own privacy policies and terms governing their processing of information.

12. Payments and Commercial Records

Certain services provided to publishers or researchers may involve payment.

The website does not provide an online publisher or researcher checkout/payment portal unless expressly stated otherwise.

Payment arrangements may be communicated directly through email, WhatsApp, or another agreed communication method.

Depending on the circumstances, we may retain information reasonably necessary to:

  • Confirm or document payment.
  • Maintain accounting and business records.
  • Manage a listing or service.
  • Communicate about renewal, cancellation, or refund matters.
  • Resolve payment-related questions or disputes.
  • Comply with applicable legal or financial recordkeeping requirements.

The specific commercial terms of an individual arrangement may be communicated privately to the relevant publisher or researcher.

We do not need or request your banking password, card PIN, one-time password, authentication code, or other confidential banking credentials for ordinary directory or formatting-service arrangements.

13. How We Protect Information

We take reasonable measures appropriate to the nature of the information we hold to protect it against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

These measures may include appropriate technical, administrative, and organizational safeguards.

However, no website, electronic communication system, file-transfer method, cloud service, or method of data transmission can be guaranteed to be completely secure.

You should exercise appropriate caution when transmitting confidential or sensitive information electronically.

14. Who May Have Access to Information

Information may be accessed by individuals responsible for operating and managing the directory and services and by service providers who need access to information to perform relevant services on our behalf.

Information may also be disclosed where reasonably necessary to:

  • Comply with applicable law or legal obligations.
  • Respond to lawful requests.
  • Protect the rights, property, security, or operations of the website or others.
  • Investigate fraud, abuse, unauthorized activity, or security incidents.
  • Resolve disputes.
  • Establish, exercise, or defend legal claims.
  • Fulfill legitimate business, administrative, accounting, or operational requirements.

We do not sell personal information to third parties.

15. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, the nature of the relationship or service, business and accounting requirements, security considerations, dispute-resolution needs, and applicable legal or regulatory obligations.

Information may therefore be retained for different periods depending on the circumstances.

When information is no longer reasonably required, we may delete, anonymize, securely dispose of, or otherwise cease retaining it, subject to applicable legal or legitimate business requirements.

16. Your Rights and Choices

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Request access to information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Request information about how your information is used.
  • Exercise other rights available under applicable law.

Some rights may be subject to legal, security, contractual, or legitimate business requirements.

To make a privacy-related request, please contact us using the official contact information provided on this website.

We may need to verify your identity before responding to certain requests.

17. Researchers and General Visitors

Researchers and other visitors can generally browse the journal directory without providing personal information directly to us.

The directory is intended to be available to researchers without a payment requirement.

If you contact us, submit a report, request assistance, request manuscript formatting, or otherwise voluntarily provide information, that information will be handled in accordance with this Privacy Policy.

18. Children’s Privacy

Our website is intended primarily for researchers, academic professionals, students, publishers, journal representatives, authors, and other individuals interested in academic publishing.

We do not knowingly seek to collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

19. External Websites

Journal listings and other parts of the website may contain links to external websites, including journal and publisher websites, indexing services, databases, and other resources.

We are not responsible for the privacy practices, security, content, or policies of external websites.

We encourage you to review the privacy policy of any external website before providing personal information.

20. International Communications and Data Transfers

Our website and services may involve communications or service providers located in countries other than your own.

Depending on the technologies and service providers in use, information you provide may therefore be processed, stored, or transmitted across jurisdictions.

Where applicable, we will take reasonable steps required by relevant law in relation to such processing or transfers.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, business practices, legal requirements, or privacy practices.

The updated version will be published on this page with a revised “Last updated” date.

Where appropriate, we may provide additional notice of significant changes.

22. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about the handling of your personal information, please contact us through the official contact information provided on this website.

JournalDirectory.com

info@journaldirectory.com